In 2019, the New York State Office of General Services (OGS) needed a digital platform to modernize how government agencies purchase vehicles.
We partnered with Sean Carroll, Chief Procurement Officer at OGS, to design and build the New York State Vehicle Marketplace (NYVM) — a custom platform connecting over 200 dealers with more than 1,500 government agencies. Since launch, NYVM has facilitated over $500 million in vehicle contracts.
New York State procures thousands of vehicles every year. Before NYVM, every step happened on paper.
A single procurement could take weeks or months — there was no centralized tracking and no visibility for leadership.
Staff across hundreds of agencies spent significant time on paperwork and coordination.
With a complex mix of participants — dealers, public authorities, and agencies of all sizes — OGS needed a purpose-built platform, not a simple upgrade.
We built the NYVM on our NX3 platform — a custom marketplace that became the central hub for all vehicle transactions in the state.
The platform connects dealers directly with agencies, replaces manual paperwork with a guided digital workflow, and provides full audit trails for every transaction.
We worked closely with Sean Carroll's team from day one — understanding their procurement rules, stakeholder landscape, and day-to-day pain points. We ran hands-on training and provided dedicated support to ensure smooth adoption across all agencies.
Procurement that used to take weeks now happens in days.
Procurement time cut from weeks to days.
70% reduction in manual effort across agencies.
Full transparency — every transaction tracked, documented, and auditable.
$500M+ in contracts facilitated since 2019.
The commitment to excellence we saw in the team and their proficiency in transforming complex challenges into streamlined solutions positions them as a trusted partner for future projects.
Tell us about your project. We will tell you how we would build it — honestly, with a realistic timeline and no overselling.